Return and Refund Policy

Effective Date: 27-11-2024

At AyurSolution, we are dedicated to providing top-quality Ayurvedic products. We understand that returns may occasionally be necessary, so we’ve outlined our Return and Refund Policy below for your convenience.

1. Return Policy

You have 7 days from the date of delivery to initiate a return. Returns or refunds will not be accepted after this period.

Eligibility Criteria:

  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order number or receipt) is required.

2. How to Initiate a Return

Follow these steps to return a product:

  1. Contact our customer support team at ayursolution24x7@gmail.com or call +91-9023116464 within 7 days of receiving your order.
  2. Provide your order number and product details.
  3. Upon confirmation, you will receive detailed return instructions.

Note: Return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service to ensure safe delivery.

3. Refund Policy

  • No Refunds After 7 Days: Refunds are only available for eligible returns initiated within the 7-day window.
  • Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.
  • Approved refunds will be credited to your original payment method. Processing times may vary depending on your bank or payment provider.

4. Exceptions

We do not accept returns or provide refunds for:

  • Opened or used products.
  • Products returned after the 7-day window.
  • Items damaged due to misuse or mishandling.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a return, replacement, or refund.

You may be required to provide photos or an opening video of the damaged item for verification.

6. Contact Us

For questions or to initiate a return, reach out to us:

    • Email: ayursolution24x7@gmail.com
    • Phone: +91-9023116464
    • Address:F-04, Arshad Residency, Opp. Aneeq homes, TP-85 Road, Amber Tower, Sarkhej, Ahmedabad- 380055

Note: By purchasing from AyurSolution, you acknowledge and agree to this Return and Refund Policy. We reserve the right to update or modify this policy at any time. Changes will be posted on this page.

Thank you for choosing AyurSolution for your Ayurvedic wellness needs!

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